Frequently Asked Questions

If you are interested in psychotherapy services please email us at info@innercounselling.com and a therapist will get back to you within 24hrs. Please ensure to provide your phone number.

We do accept referral from physicians however this is not a requirement. If you do not have a physician requisition, please feel free to send an email to info@innercounselling.com and you will be contacted within 24hrs to schedule a session.

The duration of a session is 50 mins and the amount of sessions will be determined by you and your therapist taking into accounts your presenting issue.

1) There are hand sanitizers for clients to use. 2) All staff and clients are required to wear masks. 3) There is an air purifier in all the counselling rooms 4) If the client is still not comfortable with attending in person due to Covid-19, we offer Tele-Health sessions through our encrypted and confidential software which is approved by HIPAA.

Payment

We accept credit card, cash or e-transfer. NO CHEQUES PLEASE

Cancellations and Missed Appointments

Clients have 24 hours to cancel a scheduled appointment or to reschedule a scheduled appointment. If the client cancels or reschedules in less than 24 hours or does not show up he or she will charged the full fee.

Privacy

We abide by the College of Registered Psychotherapist Ontario’s (CRPO) standard of ethics and confidentiality as well as HIPAA.

Price Range

As much the therapists want to be paid, our primary focus is the health of all who need our services. In lieu of this we have a sliding scale of $100-$160 per session for our clients. Assessment fees our based on the number of hours spent and it follows the same sliding scale of $100-$160 per hour.